Modnestic Shipping Protection
Modnestic Shipping Protection

Shipping Protection

Lost, stolen or damaged — covered.

Shipping Protection is an optional add-on for your order. If your parcel goes missing in transit, is stolen after delivery, or arrives damaged, email us your order number and we will send a replacement or refund you in full — no carrier investigation, no police report, no proof beyond telling us what happened.

  • Lost in transit — replaced or refunded in full
  • Stolen after delivery — no police report needed
  • Damaged on arrival — just tell us what happened
  • Covers the goods and the original shipping charge
Mastercard
American Express
Apple Pay
Google Pay
Discover
Visa
PayPal

What it does not cover

Parcels that could not be delivered because the address given at checkout was incorrect or incomplete. Without Shipping Protection, lost and stolen parcels follow the standard carrier investigation process, which can take up to 30 days to resolve. Full details in our Shipping Policy.